T T T
Extreme
Hi guys, just wondering if anybody else has had issues getting their pipes from Excell. I ordered my system from them over a month ago and every time I call to see where it is they have some other reason it hasn't been shipped, last time I called was two weeks ago and they said it would be going out the following week, when I called them today they said it'll be going out next week. I can understand being buisy but this is getting kind of old. If it doesn't show up by the time it snows I think I might go to their compeditor. Whats your take on this.
Ted
Ted
nytro boy
Extreme
T T T said:
I can't say what they are doing now but I dealt with them last year and early this year and they were fantastic, I got my system when they told me, I had a few issues with the tips which they overnighted me the parts on two occasions at no cost so I wouldn'r be down anytime and this year they took back my system and gave me the pipe upgrade and tip upgrade at no cost. I love there system and I would say if you can wait another week do it......... you will be happy. Have you contacted Aaron himself?
NLVMAX
Expert
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Just to let you know Aaron said there was extra time spent on this system(upgrades) so everything is perfect.
Customer service is EXCELLENT. We all need to have alittle patience.
Customer service is EXCELLENT. We all need to have alittle patience.
SISCAKIDD
Expert
lucky_7
TY 4 Stroke Guru
^^^^^Man, not only is your sled awesome, but your wife must be so cool to let you keep your sled in the kitchen!!!! JK...awesome set-up!
Alatalo
TY 4 Stroke Master
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I am not using Excell on my current sled, but I have used them before and I have never had any issues. The parts have got good quality and the customer service is very good. Quick shipping too, which is important to people on this side of the pond. I think you will not be disappointed if you wait...
Also, SISCAKIDD, you do not happen to have any photos with the plastics off...?
Please inform me what the upgrades are.nytro boy said:
Also, SISCAKIDD, you do not happen to have any photos with the plastics off...?
T T T
Extreme
I know I know, I should just untie my undies, just wish they would have said it was going to take a month, then I wouldn't have cared. The wait is agony.Agrrrr
SISCAKIDD
Expert
Also, SISCAKIDD, you do not happen to have any photos with the plastics off...?[/quote]
sorry ,i was in too much of a hurry to take pics before,what are you trying to see,
sorry ,i was in too much of a hurry to take pics before,what are you trying to see,
Alatalo
TY 4 Stroke Master
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I am trying to figure out how the silencer attaches to the tunnel, and I am also interested in the general looks without the plastics. I will use my sled without plastics no matter what exhaust I choose...
SISCAKIDD
Expert
it attaches with a mount that comes with the pipe,to the under side of the stock exhaust cover that is under the seat and plastics,and there are pics without plastic on the excell site.
Alatalo
TY 4 Stroke Master
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I know, I was just looking for more detailed and higher definition pictures...SISCAKIDD said:
Anyway, thanks for the mount information.
nytro boy
Extreme
Alatalo said:
the tip was a two piece unit last year and the inner was warping because of the heat and the screws were backing out of the outer and I lost 2 outer tips...... Aaron had told me he only had one other person with this issue and he thought it was because I run at WOT for 10 mins plus across my lake. It is now a one piece like the Apex's are.The other item was that the mid pipe was weak at the 3 into one junction so he has beefed these up to take any stress........
booxr800
Pro
I went to there shop a couple of weeks ago very nice shop and great people to deal with or it seems like it. I have not bought anything from them yet but after going there and meeting the sales man and Aaron himself I would not even hesitate to give them my business.
jedwards89
Expert
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- Location
- Tarrytown NY
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- Snowmobile
- 2014 Yamaha Viper RTX SE
Aaron has a great product for all Yamaha's. You will be very happy when it gets there. I think his is still getting a handle on the new shop. I have done buisness with him since we raced together about15 years ago. His service alone is outstanding. It will come. I know he was at a service workshop for a few days for Yami a week or so ago. It will come, be patient. I know how you feel. I was told my new Se would be in in the first weekd of Aug. and did not get it till the 2nd week of Sept.
