MPI and current customer service!!!

[Mills]

I have been trying to contact MPI for months and keep getting their voice mail that says they are remodeling and to leave a message and they will get back to you. I have left many voice mails as well as emails over the past 3 months with not one call or reply back. I tried to call again today and it just rang and rang and rang with no voice mail. Are they really remodeling or is their business suspended? I need the base controller part number HSK-1179 for their 190 HP Viper kit and can't order one or find a used one. Anyone have one they want to part with?

 

[Macheater]

I seem to remember that MPI was bought out by or merged with Staightline Performance. Ya might try them.

 

[Mills]

I called SLP and they informed me that MPI is now a B-to-B (business to business) company that no longer support individual customer sales/service. However, they informed me that they did not have a contact name or number to help me with the parts I was looking for either. I would have thought that if they owned MPI they would have someone available for me to speak with. I don't know if things are not set up for individual sales/service yet or what so I am a bit disappointed in the response I got.

 

[MrSled]

I called SLP and they informed me that MPI is now a B-to-B (business to business) company that no longer support individual customer sales/service. However, they informed me that they did not have a contact name or number to help me with the parts I was looking for either. I would have thought that if they owned MPI they would have someone available for me to speak with. I don't know if things are not set up for individual sales/service yet or what so I am a bit disappointed in the response I got.

Ever since the sale over to them , they have #*$&@ the bed.