2017 vector electric shield for helment not putting out 12 volts

[roadking]

My wife's 2017 vector is not putting out 12 volts on her electric shield plug in. All fuses are good.

 

[steiner]

Put the sled on a stand and check the voltage with the rpm over 4000

 

[roadking]

No voltage while operating it. It went out while we were sledding.

 

[KC]

Check the fuse, maybe it got blown.

 

[Grimm]

Is this a stock outlet? Is it connected?