ultimatewarrior
Expert
Words can't describe just how pi**ed off I am! Add me to the list of casualties - the rear link broke on my 07 Phazer FX after 400 Miles. 
Since the beginning of the year, I have had a trip to the Munising area planned with several friends. I was suppose to meet them this Tuesday (Jan 1, 2008), but my sled will not be ready.
The thing that really sucks is that a week after buying the 07 Phazer FX (the so called "rough trail" sled), I heard about the link problem and had my dealer order the update kit. That was over a month ago - STILL NO KIT! I wonder how many rear links Jimmy Blaze broke filming all that video that enticed me into buying this "light, nimble rough trail sled."
I am so damn frustrated. Yamaha engines are smooth and bullet-proof, but from my experience their suspensions have much to be desired in the area of durability: broken w-arms, cracked slide rails, faulty grease zerks, and now a broken link.
There obviously is a problem here. I have continued to buy Yamahas because of perceived reliability. But now it appears I will be waiting at home, while my friends head out on our trip.
I called Yamaha Customer Service, and the parts specialists are not available until tomorrow. The Customer Service person I spoke with was very polite and apologized. However, "I'm really sorry" just doesn't cut it, especially when the link update kit was ordered a while ago.
Anyway, I know that all brands have their problems, and I have never purchased another besides Yamaha. In fact, until this, I have not even thought of buying another brand. I have been loyal almost to a fault, since getting into this sport in 2000. However, I am seriously thinking about switching . . . . . . . . . . . maybe to a 1050 CC InnerTube, which I have heard offers a great ride if filled to the proper air pressure.
Anyway, I feel a little better after getting this off my chest. Thanks for listening.
Since the beginning of the year, I have had a trip to the Munising area planned with several friends. I was suppose to meet them this Tuesday (Jan 1, 2008), but my sled will not be ready.The thing that really sucks is that a week after buying the 07 Phazer FX (the so called "rough trail" sled), I heard about the link problem and had my dealer order the update kit. That was over a month ago - STILL NO KIT! I wonder how many rear links Jimmy Blaze broke filming all that video that enticed me into buying this "light, nimble rough trail sled."
I am so damn frustrated. Yamaha engines are smooth and bullet-proof, but from my experience their suspensions have much to be desired in the area of durability: broken w-arms, cracked slide rails, faulty grease zerks, and now a broken link.
There obviously is a problem here. I have continued to buy Yamahas because of perceived reliability. But now it appears I will be waiting at home, while my friends head out on our trip.
I called Yamaha Customer Service, and the parts specialists are not available until tomorrow. The Customer Service person I spoke with was very polite and apologized. However, "I'm really sorry" just doesn't cut it, especially when the link update kit was ordered a while ago.
Anyway, I know that all brands have their problems, and I have never purchased another besides Yamaha. In fact, until this, I have not even thought of buying another brand. I have been loyal almost to a fault, since getting into this sport in 2000. However, I am seriously thinking about switching . . . . . . . . . . . maybe to a 1050 CC InnerTube, which I have heard offers a great ride if filled to the proper air pressure.
Anyway, I feel a little better after getting this off my chest. Thanks for listening.
BV1
Expert
Ouch, I hear you, too bad that kit didnt come in, doh. I'd go for the inner tube 
I wonder why its mainly the FX with the link troubles?
What did you do when it broke?
-Steve
I wonder why its mainly the FX with the link troubles?
What did you do when it broke?
-Steve
ultimatewarrior
Expert
When it broke, I kicked it, rolled it down a hill, and started it on fire Actually, I curled up in the fetal position, cried for my mama, and called my wife to pick me up. 
Actually, I curled up in the fetal position, cried for my mama, and called my wife to pick me up. 
SumpBuster
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Check out the parts box with numbers..it's what you need...real beefy. In the meantime, weld it up..it'll work fine with some additional weld.
ultimatewarrior
Expert
THANK YOU HAUCK POWER SPORTS!!!! I JUST GOT THE CALL, THEY RECEIVED THE UPDATE KIT AND IT WILL BE INSTALLED BY THE END OF THE DAY. MY TRIP IS BACK ON - RUSTY IS THE BOMB. 
Isthatahemi
Expert
ultimatewarrior said:When it broke, I kicked it, rolled it down a hill, and started it on fire
I know about calling the wife, my wife Okayed a new sled purchase last time it happened! I'm going to stick with the Phaze for the rest of this season. You'll feel better with the new link.
xc_phazer137
Expert
I feel your pain, Some bumps in the road lead to smooth roads.
BV1
Expert
ultimatewarrior said:THANK YOU HAUCK POWER SPORTS!!!! I JUST GOT THE CALL, THEY RECEIVED THE UPDATE KIT AND IT WILL BE INSTALLED BY THE END OF THE DAY. MY TRIP IS BACK ON - RUSTY IS THE BOMB.
Wow! Now thats service, I think if I ever got that level of service from a dealer, especially saving my butt from missing out on a trip, that would gauruntee my business for years to come
-Steve
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