John Reich
Newbie
- Joined
- Jan 22, 2016
- Messages
- 1
- Reaction score
- 0
- Points
- 21
- Location
- Michigan
- Country
- USA
- Snowmobile
- 2007 Apex Mtn SE
March of 2013 I had the dealer replace the Jackshaft bearing all the nuts and bolts collar and collar nut. I blew out the track March of 2015. This fall when I put the new track on. I noticed the Jack shaft collar and nut were no longer in place and there was a fair amount of slob on the secondary clutch. The bearing is there and still spins freely with no visible damage,(still installed) that I noticed. It didn't make any noise or vibrations the last time I drove it March of 2015. I've spoken to the owner of the dealership and he basically told me it wasn't his responsibility and it was going to be another $700 to replace all the same parts including a new shaft. I called Yamaha and the number was just a customer relations type of guy with no tech. knowledge. So I called up the service manager at another dealer and he said the only way that could have failed is if the collar was a faulty part or it wasn't torqued tight enough, loosened and then got ground down by the bearing race and it slipped threw and traveled to the other side of the shaft toward the chain case. The dealer that did the work said its been too long and too many miles approx. 2000 since the repair and even though it was a premature failure its past the service and parts warranty time frame. Basically he isn't going to cover JACK. Is there any way for me to get Yamaha involved? His comments were a lot of "I assume" because the work hasn't been done all the parts are still on the machine. He had no assumption on how it failed only that it must have failed recently. How long does it take the collar to grind up and slip threw the bearing race??? Is there a number at Yamaha with Tech. knowledge that can help. The first jack shaft bearing lasted to 5600 with the collar intact.
One year and 2000 miles ago?? Good luck trying to get any kind of warranty!
Even if the tech screwed up and failed to tighten the collar properly too much time has elapsed to try to hold him responsible.
For all they know you could have done some work on the sled causing the failure.
You can do the old "Squeaky wheel gets the grease" gig. Squeak long enough and someone will grease you.
Best of luck.
Even if the tech screwed up and failed to tighten the collar properly too much time has elapsed to try to hold him responsible.
For all they know you could have done some work on the sled causing the failure.
You can do the old "Squeaky wheel gets the grease" gig. Squeak long enough and someone will grease you.
Best of luck.
