cecil65 said:
Does everyone have trouble getting stuff done. it seems like it takes forever for something to get setteled.I own a venture lite,from reverse problems rust problems on my racks in like two months. ice buildup in the tunnel and thats only my problems. What is everyone else doing,yamaha knows about these problems and in my opinion are doing nothing about it.These sleds are not cheap,why can't the put a manual leaver for reverse (fixed) rust is better quality controll,The ice buildup i don't have a clue on that one,i figured a pipe out through the back end but!!!!!!.I don't know but if sverybody who owns a venture lite calls the head office,would something get done????????? well i don't think these sleds were put through proper testing befor going to market. Before i bought mine i asked sales and service was there any problems with these sleds all said NO not a problem, what a creditable bunch.well im vented thanks
It does take a long time for any factory improvements to come out, and it is more likely to show up on new units rather than a repair to existing units, unless it is a safety issue, which ice buildup can be in some circumstances. What you're complaining about however isn't going to see any changes under warranty or otherwise to solve your problems.
I agree that the ice buildup is a design issue on your sled in particular. Espcially if you're riding in cold temperatures. The colder it is, the worse the problem is. I ride in -40. Ice builds up badly on my Nytro MTX and XTX in those temps inside the tunnel. The problem with the XTX is that there isn't enough space between the driveshaft and the heat exchanger, so big chunks of ice created from the muffler heat have locked my track up solid while going down the lake at high speed. Not real safe.
You need to find your own work-around. On my Phazer that's what many of us had to do, we capped the tunnel's before Yamaha did, but Yamaha helped some of us out by supplying the side heat shields under the seat to reduce snow spray and ice buildup.
Every situation is unique, depending on your attitude, as well as your relationship with your dealer and your dealers relationship with Yamaha, somtimes things can be done to assist you with your issues. If you automatically start off on the wrong foot though, forget it.
We recently submitted a warranty claim for bushings on my Nytro MTX. Yamaha denied the claim, stating that it was a wearable item and my sled had 10,000 km's on it. So, we went back, supplying the warranty contract, which stated coverage until 20,000 km's, and we reviewed the 'excluded items' list which did not list bushings. After that Yamaha approved the warranty claim, but I probably wrecked that one for the rest of you seeing as how Yamaha will likely add bushings to the 'excluded parts list' for next go around.
I also have the reverse issues on my Phazer. All the fixes up to and including the washer and different belt did not work. Can I get it to go into reverse? Yes. Does it work like it should? No. But that's not a hill do die on in my books. If the gears aren't lined up, they aren't lined up. Same with mechanical reverse.
If you scratch paint off your sled, it will rust. Want to fix it? Re-paint it. Again, not a hill to die on.
Giving Yamaha feedback is good, but be constructive. I can complain and get things moving without yelling. Working with your dealer is key, they are the link that will see feedback carried forward and changes associated with it, especially when there is warranty involved. Warranty costs = changes and improvements in the production line. And if you go about it correctly, you may get something done for you that Joe Blow won't because he goes about it all wrong.
For me, i've got lots of sled problems including blown motors, but the dealer stands behind me, and Yamaha continue to back up their product one way or another. Its not perfect, but I can tell you its a million times better than what I went through with the local doo dealer and BRP. I've had 6 sleds in 9 years. The first 3 were doo's, the last 3 were Yammi's. Guess which 3 I still have.