Kudos to Polaris, take a look

[APEX 21]

yes but the Polaris handwarmers flat out rock even at idle. (all I want for Christmas is HOT HOT grips)

 

[smokeless1]

Polaris also said it was likely all of the starter gears being replaced would eventually fail leaving the sleds stranded..... an issue that would provoke a mfgr to take a proactive approach to avoid bad press and disgruntled customers. Im sure they wouldnt do the same if they had weak handwarmers.

Yeh....it's a good thing that we're only facing, stuff like handwarmers that don't keep your hands warm, and broken wheels, and tracks that are loose'n lugs, and a-arms breaking, and stuff like that. Those things we can fix anytime on our own dime. No need of bothering the dealer...right?

Just major stuff....right? Cause otherwise they would have to take a proactive approach to avoid bad press and disgrunted customers...right?

 

[Yamahnator]

Polaris also said it was likely all of the starter gears being replaced would eventually fail leaving the sleds stranded..... an issue that would provoke a mfgr to take a proactive approach to avoid bad press and disgruntled customers. Im sure they wouldnt do the same if they had weak handwarmers.

Yeh....it's a good thing that we're only facing, stuff like handwarmers that don't keep your hands warm, and broken wheels, and tracks that are loose'n lugs, and a-arms breaking, and stuff like that. Those things we can fix anytime on our own dime. No need of bothering the dealer...right?

Just major stuff....right? Cause otherwise they would have to take a proactive approach to avoid bad press and disgrunted customers...right?

Broken wheels and handwarmers are minor issues that can be fixed relatively easy. Tracks losing lugs and a-arms breaking? Where are you pulling that out of?

Think before you post. My handwarmers work fine. They are colder than the RX for sure. Higher RPM's make for warmer handgrips. BTW gas is on the right.

 

[Bakemono]

yes but the Polaris handwarmers flat out rock even at idle. (all I want for Christmas is HOT HOT grips)

No kidding. I can leave my '01 600 XC idling out in the driveway with the handwarmers on high and after only a few minutes they are so hot you can barely touch 'em. Heck, if you sprinkle a little snow on the grips it melts and turns to steam in less than 5 seconds.
While we are on the subject of FST problems, how about the one that all the magazines talked about: underhood heat. Apparently the turbo puts out so much heat that most people cant stand to lock their right foot into the stirrup for long.
Its a shame, too. The FST has the potential to be a really great sled but an issue like that could really push people away from it.
As a person who grew up around Polaris sleds and who still has a soft spot in his heart for them, it saddens me to see Polaris shooting themselves in the foot lately.

 

[UPsledder]

I guess stinx and smokeless1 must have had bad experiences with Yamaha in the past or are just very negative people. I had my inside wheels blow on my Apex the other day. I simply took the wheels to my dealer and asked for the RX-1 wheels as there is a big difference in the quality of the wheels. They exchanged them for me and I was on my way. Yamaha has been great on warranty items with me. On my 02 Viper I had had a problem with the engine which they took care of it and when I went in to have the shock update done that they were offering for $180.00 if you wanted the softer shocks, Yamaha took care of them no charge because I had had a problem earlier. My 1987 Exciter burnt down on me that was five years out of warranty, they took care of it because they had had some problems with some of them in 1987. I am confident they will resolve the hand warmer problem for us as well but I think some people expect them to be at there house with a fix the day after there complaint. Would you rather have ring and crank bearing problems to deal with or belt, vibration and performance issues that some of the other brands seem to have and are not in a hurry to help there customers out with? I just came in from taking my Apex on the road for a little testing and WOW. Have a good day guys.

 

[smokeless1]

I guess stinx and smokeless1 must have had bad experiences with Yamaha in the past or are just very negative people. I had my inside wheels blow on my Apex the other day. I simply took the wheels to my dealer and asked for the RX-1 wheels as there is a big difference in the quality of the wheels. They exchanged them for me and I was on my way. Yamaha has been great on warranty items with me.quote]

Let me make it clear right now, that I do like the Apex, and have no personal vendetta for the company.

I don't bleed green, blue, or yellow. If the company stands back of the big ticket purchase, then that is the most anyone can ask. It is when you have an issue which should not have happened and the company looks at you and says "what problem?" that is what frost your cookies.

Case in point was a heat exchanger that was missing from the 2004 model I bought and they just said, "gee, we don't know about that one", even though there were hundreds of sleds experiencing the very same thing. Within days of the surfacing of this issue, they designed and made a heat exchanger, to correct the problems, and said....$110 please, and you do it cause the dealer is not authorized to do it under warrantee, cause we don't really know about that problem." I had a number if issues with a sled that was lightly used (no jumping just riding and taking in the sights, some of which were covered and some which were not. Overall reliability of the sled was in the toilet....and once you loose confidence in a sled, you might as well get rid of it. Walking back to the car isn't what anyone should have to do.

Not covering issues that are obvious just ain't right. And if Polaris, or Articat, or Skidoodal, did that I would not buy from them, as apparently others have indicated that they were dun dirt. Forgiving any company just because your afraid to really look and examine the product.... is bad business in my book, and only way you "punish" the wrong doer, is to go to their competion and buy a sled from them instead.

Now you can't please everyone, and we all know there are those who beat the snot out of their sleds and expect the company to warrantee them inspite of the abuse. But if there is an obvious problem, like the handwarmers, and the track chewups, and the wheel issue, you need to just come right out and say, we are moving expendiently, and all those issues will be covered, instead of sittin back and speculating whether it will get fixed on your dime or the manufacturers dime or whether they even acknowledge that they have a problem. If they will cover it then tell everyone straight up; and if they aren't then tell everyone that too so that everyone knows and can go about spending to get it fixed, NOW!! Season is short enough without sitting round wondering, and gett'n cold hands for nothin.

I don't think any company is immune to being stuck with some bad engines and wheels and tracks etc. but they should cover it, even if they have to charge a $50 deductable and let that cover their costs multiplied times the number if issues. Knowing you are covered makes you feel warm and cozy all over. Not knowing makes you concerned that you bought the wrong sled. :exc:

If Ymer knows that the wheels they produced on a certain run of sleds are junk, then they should simply tell everyone to bring them in and get them replaced instead of sitting there and ignoring the issue, or letting a select few do it and ignoring the others. Polairs, bless their corporate hearts, did just that, and tho it is frustrating that it happened, leave there no doubts that they stepped to the plate here and did whatever it takes to make the customer happy, including throwing out a token appology of $50 gas card.

Can't ever see yamaha doing that, at least not as long as those who ignore this issues and bleed blue continue to make excuses for them.

 

[smokeless1]

[/quote]Broken wheels and handwarmers are minor issues that can be fixed relatively easy. Tracks losing lugs and a-arms breaking? Where are you pulling that out of?

Think before you post. My handwarmers work fine. They are colder than the RX for sure. Higher RPM's make for warmer handgrips. BTW gas is on the right.[/quote]

You can read, right? If you do, then you can come back and edit the last part about "where are you pulling that out of?"

To those that have had that happen, it sounds retarded.

 

[UPsledder]

smokeless1 my post was not to attack you in any way so if it was taken that way I apoligize to you. My post really was to point out that Yamaha has been very good to me, and when there were issues they certainly went beyond my expectations as far as resolving these issues. I hope everything gets taken care of for you and you have a great season.

 

[Yamahnator]

Broken wheels and handwarmers are minor issues that can be fixed relatively easy. Tracks losing lugs and a-arms breaking? Where are you pulling that out of?

Think before you post. My handwarmers work fine. They are colder than the RX for sure. Higher RPM's make for warmer handgrips. BTW gas is on the right.[/quote]

You can read, right? If you do, then you can come back and edit the last part about "where are you pulling that out of?"

To those that have had that happen, it sounds retarded.[/quote]

Save your orations for someone who cares. I haven't heard of any track lug problems. Wheels I can see but like anything that can be fixed and is minor. My grips work great so far, hope those who have problems get them fixed. The other stuff I just don't see. So before you run around the room waving your hands in a panic take a breather. It takes a while to see paterns and trends before they're going to find out if its a batch problem, a widespread problem, or individual quality control issues. Glad I could be of assistance to you, move along.

Oh and gas is on the right.