SPOKE TO YAMAHA TODAY

SRXBob said:
Convert,

So if they find nothing then you get nothing? I only put around 800 miles on last season. Does anyone know if future failures after the warrenty period on 05 will be covered?

Thanks
Click to expand...

This is my concern also. I rode 1200 miles in Quebec last year and rarely really even worked the suspension hard. I am getting ready to pull mine out and prep it for this season, but I would really rather have it updated the way it has been mentioned in this thread. My dealer is clueless, so I will need to have MUCH more information than has been provided here. But I am still bothered by the idea that they might only update what is broken when they know that there is a problem waiting to happen.
 
all of you guys that have had parts replaced; were they bad or are they updates?
i'm not having much luck getting any answers from my dealer, i asked him outright what Yamama is replacing as far as updates and got a run around. he basically told me if it isn't bad now it won't be replaced.

he has also insulted me and my friends on TY several times saying that everything on the site is blown out of proportion! :rocks:

so i'm wondering if i should buy the extended warranty to help with the issues? :o|
 
05 suspension

I have have an 05 Rx-1 with 4800 miles. I had minor problems with the skid over the winter such as the RA cable freezing up and every so often having to replace one of those junk bogie wheels. By the time spring rolled around the ride quality had diminished to the point that I thought I was back on my old SRX. The RA cable was seized and I couldn't adjust the suspension at all. The bushings were so shot that the skid wouldn't transfer anymore, the W arm was cracked, and every single one of those little peice of sh*t bogie wheels was finished. I took my sled to the dealer and was told the exact same words as Dracutaco. I picked my sled up a few weeks ago with mixed emotions. They did put new bushings, w arm, and RA cable, however Yamaha wouldn't replace the bogie wheels because they claim they are a wear and tear item.
 
Thats what warranty is. Its to replace or repair a defective part. Thats like two people buying a new car. Car owner 1 does 50,000miles in first year and blows the motor. Car owner 2 drives 20,0000 miles in the first year. He doesn't blow his engine. Should car owner 2 get a new engine just because car owner 1 did ? Come on guys... I'm sure that Yamaha will take care of you. We all have paid good $$$ for these sleds. Its just the like th W-arm problem in the past. Yamaha was replacing them under good faith after the warranty was done. However like I said in another post. If you don't have your dealer behind you. You have nothing. Happy sledding.
 
Guys I have a "pretty good source" - he says all 05 RX-1s get the RA protecter kit, but Other parts are replaced with '06 parts only if they've failed. Except for RA kit there's no other kit or recall, but Yam is pushing all their dealers to do full inspecton NOW on all '05s - if they're broke, fix 'em w/ '06 parts. If they ain't broke - no fix. So push your dealer (some dealer) to inspect your sled before snow flies.
And yes, Yam is usualy pretty good with helping customer after wty's over.
 
The word I'm hearing is if it's not broke no fix that's not to say they won't consider it later if it does break, if your dealer is not taking care of your broken parts call Yamaha customer service. As far as wearable parts it will depend on how many miles you have on your sled and how hard your dealer wants to work for you. Yamaha if your reading this why are dealers getting mixed messages that part i don't understand :o| It is possiblle that not everyone has attended the tech update training yet should be complete in the next week or two. They get all the info on this stuff at those classes.
 
Convert said:
The word I'm hearing is if it's not broke no fix that's not to say they won't consider it later if it does break, if your dealer is not taking care of your broken parts call Yamaha customer service. As far as wearable parts it will depend on how many miles you have on your sled and how hard your dealer wants to work for you. Yamaha if your reading this why are dealers getting mixed messages that part i don't understand :o| It is possiblle that not everyone has attended the tech update training yet should be complete in the next week or two. They get all the info on this stuff at those classes.
Click to expand...

The problem with this approach to fixing the problem is this. If you don't have something broken right now (in the off season) they won't fix it. so tell me, when are things likely to break? In the MIDDLE of the season when you lose days riding because your sled is in getting fixed. Even if it is for free at this point, it's costing you riding time, or hotel money or whatever else because you are off on a trip and can't ride your sled.

So basically if you have nothing currently broken, like me, the only way to gaurantee yourself a trouble free year is to pay to have it all updated yourself, and THAT SUCKS. When an Automotive OEM has a recall, they fix the problem whether you have experienced it or not.
 
QCRider said:
The problem with this approach to fixing the problem is this. If you don't have something broken right now (in the off season) they won't fix it. so tell me, when are things likely to break? In the MIDDLE of the season when you lose days riding because your sled is in getting fixed. Even if it is for free at this point, it's costing you riding time, or hotel money or whatever else because you are off on a trip and can't ride your sled.

So basically if you have nothing currently broken, like me, the only way to gaurantee yourself a trouble free year is to pay to have it all updated yourself, and THAT SUCKS. When an Automotive OEM has a recall, they fix the problem whether you have experienced it or not.
Click to expand...

I agree with you QCRider. I don't have the problems you guys do since my sled is an '03 RX-1 mtn but, My wife's RMK is a different story.

Polaris is actually taken the approach you stated. They have had complaints about belts wearing prematurely due to the motor flexing (new toruque stop update), there were spindles that were breaking loose from the upper a-arm at the ball joint (re-designed to fix the problem), there were sleds that had the steering arm wear rub a hole in the front of the fuel tank (fuel tank redesign). Wife's RMK showed none of these problems after 930+ miles last season but Polaris has told their dealers to fix all 900 IQ chassis sled models and throw in a free spare belt along with the tourque stop fix.
 
Hopefully the next year will bring the folks at Yammie to the realization that it is more cost effective to update all 05's, thereby strengthening future customer loyalty.
 
Recalls and bulletins are two differant things.

Recalls are problems that could cause death or injury if the said part fails. ie no brakes, the engine locks up. Yamaha has had very few recalls.

Bulletins are a comon problem. There is a bulletin on the RA boot and cable that all 05 RX1 owners should bring there sleds in to have replaced. Some bulletins state to replaced on all machs others want only mach with in a vin range or only if they are having the problem then they are repair/replaced.

Work with your dealer and they should work with you. This is why some people stick with one dealer for all there needs. They get great service from all dept. sales, service and parts. If your dealer is giving you great service why would you drive all over the place to save $100 on the price of a new sled.
 
I was at the MSA snow show yesterday in Hastings,mi. I talked with the YAMAHA rep, he said there is no updates on the 05 skid for wheels the rails or greas zerks. He did agree that the no zerks on the 05's was a big mistake by YAMAHA. But at this point knows of no updates. So if some one out there knows of a update, try to get the update number...thanks.
 
We have to be realistic about this guys if it's not broke why would they fix it unless it is safety related. I work for a computer disc drive manufacturer on occasion we find out after they are built and shipped that we have bad media ( disc's that have trouble with the substrate coming off) we give a five year warranty with all our drives and if one breaks we replace it but we do not send out notices to all our customers telling them to send them back in and get new ones before they even have an issue. In a perfect world manufacturers would be pro-active about this stuff but in reality it does'nt make good business sense unless it's for safety or the number of failures warrant immediate replacement.

just my 2 cents
 
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