What is this?

You got a BS response from Yamaha customer service....?
Noooo, I don't believe it, lol
Yea I know, hard to believe right? I talked to some young lady that sounded about 20 yrs old. She couldn't tell me why 1 division, like atv, would supply a replacement seat grommet, and another, like snow, would not. Other than "they just don't". WTF!
 


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