They are the ones that dealt with everything on my sled past about the 2000 mile mark. Had to fight for the seat, fight for the brake light, they lost screws and screwed up the exhaust covers, took a month to finally put the seat on (details below), wouldn't install the reverse lever after the plastic handle broke on a very cold night because the warranty ran out while they had the lever sitting on their desk, etc.
For the seat, I dropped the sled off so they could look at it and order the parts. I told them the update was to put an '04 seat assembly on it (thanks to this forum, I knew more than the dealer). Currier laughed and said Yamaha doesn't change the whole seat, just the cover. I said there was an update, and it involved replacing the whole seat. I waited while the cover was "back ordered". After several weeks and several calls to them, I found out...surprise...the '03 seat part number was discontinued. They didn't know what to do so they did nothing. I called Yamaha myself, and suddenly a day or two later I got a call that Currier ordered an '04 seat assembly. Nooooo kidding. So because they didn't listen to the costomer or even contact Yamaha to verify it, I had to wait aprox. 5 weeks of downtime during prime riding season for something that should have taken a few days. So decide for yourself...look at my above list for everything that happened between the 2000 and 5500 mile mark.
Oh, and I was also treated very poorly by their part's department. LONG wait for parts, a couple times they had to reorder things because someone forgot to submit the order, the lost my parts once (after a couple days they found them in the service department), fun things like that. One day I almost came to blows with the counter idiot because he just wouldn't listen, and gave me a bunch of crap about what I was trying to order.
Jim