07 attak gt mono shock issue-Help

[Sledman5150]

Hello all
Question...Last season my shock blew..sent it out to be rebuilt. Installed it and my suspension is like s pogo stick. Similar to the behavior before I sent it out. Its acting as if there is no compression or rebounding resistance. Wire is attached and icon is showing on display. Dampening adjuster clicks. My questions:
1. Shop told me that if it clicks then then it is charged. Can it be possible that they did not charge it enough?
2. Could the solenoid be bad? Icon shows on dash.
3. Can a spring go bad? No cracks or anything

I am perplexed.. Any thoughts?
Thanks in advance

 

[darv]

Did you set the sag.

 

[Sledman5150]

Not sure what "sag" is. How do you set it?