2017 vector electric shield for helment not putting out 12 volts

roadking

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Location
minnesota
Country
USA
Snowmobile
Yamaha sidewinder
My wife's 2017 vector is not putting out 12 volts on her electric shield plug in. All fuses are good.
 
No voltage while operating it. It went out while we were sledding.
 
Is this a stock outlet? Is it connected?
 


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