Know your warranty and what Yamaha doesn’t do.

[sideshowBob]

Sounds like on top of all the other spares I have collected I am going to have to find a 998 engine to keep on the shelf as a spare.

 

[Sledroll]

What happened to this type of service!? This is what should be the norm. I’m sure your still a Yamaha fan even after a failure! As a company you can turn these experiences into positives!

If they traded $100,000 of a marketing spend into an inventory of valuable engines , for these instances , the goodwill would come back ten fold , in customers sharing their positive warranty , or even none warranty experiences !
I would never in the worst case think that you could come close to out spend the price of your sled or any vehicle with warranty work .
OR that a warranty would even have that limiting clause included .
Learn something every day .
Not all good , but some common sense would make it better .
I am a fair and reasonable person , but when I feel taken advantage of , I get a little crazy.
I would of been all over my dealer and Yamaha .
Taking 7 hours to order all parts is beyond .
Not having a sled to use for sooooo long , when a quick solution is remove and replace the engine , and back on the trail by the next weekend or max 2nd weekend , with the owner going around bragging about the amazing response from both the dealer and Yamaha .
No ad campaign can replace that kind of grass roots positiveness .

 

[RAMSOMAIR]

Amen

 

[ClutchMaster]

I have been in factories all my life, if the actual cost to Yamaha is over $1500 for a COMPLETE ENGINE I would be surprised.
The cost they incurred in extra shop labor (engine rebuild) and parts for Kinger probably were a bit higher than that, so when all was said and done, how are they gaining anything is my question.

Chevrolet builds a ready to go V8 LS engine for under $2500 parts and labor their cost for an example.

 

[mikextx]

Sounds like people would be better of with a Thundercat. At least they have complete engines. Which seems very odd since they get them from Yamaha, who ironically doesnt have complete engines. Plus the TC is cheaper to begin with! LMAO I remember when Yamaha guys used to laugh about how unreliable Cats were. Now, Cat gets the last laugh. Pretty crazy. Yamaha used to have bullet proof warranty too. Those warranties are only as good as the guy holding the wrench it seems.

 

[Big_Phil]

Honestly, its not just Yamaha these days, its all products and almost all companies. Nobody seems to have pride in what they do, everyone wants to pass the buck. Unfortunately it looks like you will have to take your dealer to court, or maybe Yamaha to court as well.

 

[mikextx]

Very true. I have a buddy that went through the same thing with Polaris. Had to fight hard to get a new engine. Engine #2