Trying to identify broken piece

One more thing to check, :). Thankfully I have never replaced one.
 
That torsion spring keeper did not break. The top was cut off in an effort to make removing the spring easier.
Looks like the spring hopped out, or partially hopped out, causing a situation at some point.
I'd be willing to bet the torsion spring keepers, on your machine now, have a closed top as they should.
 
OHH BOY,HERE WE GO!!!!!!Someone better go make an aftermarket replacement part to make money and satisfy the paranoid!!!!I can already see this play out!!place your bets people,lol.
 
If that was cut to allow easy lifting of the spring, it was cut incorrectly.
 


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