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Called Yamaha Today and They Said...

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There are some very valid points here and a lot of time has passed some of these issues should have been addresed including the price difference between our borders. I know if I buy any new sled it will be from the USA.
 

I bleed about as blue as anyone, have ridden them from an 82 Enticer 340 to my current 08 Nytro (even survived the TSS years), about 11 new Yammi's total. I went to a Rev in 03 because it fit my riding style better than the 02 Viper I had, came back to blue because the Nytro was exactly what I had been waiting for them to build.

To say I am disappointed in my Nytro RTX is an understatement. Handwarmers are pitiful, a-arm bushings shot, ball joints shot, right side of the sub frame bent, and useless shock calibration. On the other hand the motor is awesome...

I have no problem addressing the shock calibration as it is a personal preference but the other issues are unacceptable. To see Yamaha turn their back on these problems is rediculous. I will fix all the issues myself and make it the sled it should be but I am not sure I will buy another Yammi...
 
Don't even get me started on the exhaust failures. :o| It is the same thing on the Apex's year after year, the exhaust fails early and the hand warmers make riding uncomfortable.

I love Yamaha and everything I own is a Yamaha, but this just does not make sense. I don't want a Doo, Cat, or Polaris, I just want these issues fixed. :yam:
 
It seems Yamaha has already done their homework on the cost of remedies to these issues versus any negative impacts of not doing anything. That's part of their business and so be it.

I will say this about my 08 Nytro - it had a lot of problems, but the dealer stepped up way beyond what Yamaha would support. They tried aftermarket handwarmers, OEM replacements, etc...and still their tests showed this sled does not provide ample heat to the grips. All the experimenting was on their time at their cost. They pulled in Yamaha to no resolve. The dealership then told their clients to call Yamaha and let them know of these issues as that is the only way they can know about problems and take corrective action.

Dissappointed - very, that handwarmers don't warm the hands on a $10k snowmobile designed to be ridden in the cold winter.

For the people out here who are working on a solution to put some reliable heat to the grips of this sled - thanks. I ride in cold weather and having sufficient heat on the hands is a safety issue. I'm now counting on one of the members out here to provide information on a solution.

It is what it is.
 
MrSled said:
Jamie why are you here then... just to sell your last years sled?

I dont get some people... so you think Doo is going to come running to your every need....

I have bought $30000 dodge trucks that they would not take care of me... so I get a $45000 Chevy Sub and get treated the same....
I call Chevy and dodge on recall that I found on the net and the service was not done correctly and have been shafted.......

we are consumers.... we should get treated like kings??? LOL


Its mostly the dealers problem to handle the customer and work with Yamaha/Chev, Dodge or whatever and it really make a WORLD of difference on how you are treated....

A couple things to concider, here I do still the nytro.

Doo did come running to our needs last winter and FIXED our hand warmers within one season, not since 06 like yamaha. BTW only issue I had with my machine in 6000 miles.

Yamaha did exactly what dodge does they have an awesome motor and a POS chassis around it.

The problem should have been addressed and fixed end of story. IMO there are only 2 08 nytros ones that have bent and ones that will bend. It just kills me that we have pages of proof I beleive it was over 30 guys with bent front ends. We as this board represent a very small percentage of riders. So if we as a community have this many problems what is really out there in total? I brought the bent front end issue to at least 3 nytros last winter I randomly saw on the trail and all were bent to some degree in the front end.

The apex sleds are amazing machines and I could not say anything bad about them, I loved my apex and it was a great sled however the nytro is not weather they admit it or not yamaha screwed up on this machine it was rushed to market and did not deliver.

RTX = rough trail, not groomed trail.

We are the consumers Tom and we should be looked after for future sales. Its just too bad that most people never get to see what they are buying before hand or honest reviews of stuff. You yourself can't deny with every magazine out there saying the nytro changes, handling,suspension problems etc, hygear having a full write up on it etc that something wasn't drastically wrong with it.
 
Great motor, rest of the sled was a shitbox. Didn't have an enjoyable season riding the nytro, which was unfortunate due to the great winter we had here in ontario.

I will admit I every chance I had last winter to ride a 08 xp it was great even though it was a 2smoke.
 
When we call Yamaha we are talking with people in California, when we need to be in connect with Wisconsin, where they actually know about the sled. I made a call to the editor at Amsnow and ask for their help in talking with the right people. He said that he will make a call to Yamaha and try and get answers on the handwarmer issue as they also indicated in the latest buyers guide that the handwarmer on the new Nytro needs more heat. Yamaha might listen to someone from a mag calling. They will try and post an update in their next issue maybe in the cool news section and online at their website.
 
Vector1 said:
When we call Yamaha we are talking with people in California, when we need to be in connect with Wisconsin, where they actually know about the sled. I made a call to the editor at Amsnow and ask for their help in talking with the right people. He said that he will make a call to Yamaha and try and get answers on the handwarmer issue as they also indicated in the latest buyers guide that the handwarmer on the new Nytro needs more heat. Yamaha might listen to someone from a mag calling. They will try and post an update in their next issue maybe in the cool news section and online at their website.

Cool news section on Yamaha handwarmers, now that's funny !
 
Excuse my rant, but…

There are now two pages of complaints in this thread and not one serious suggestion, other than switching brands, about how to solve the problems presented. This is not helpful or productive.

My one functional issue with the Nytro is over the hand warmers. But we (myself and others on the site) are working on a solution without ripping on Yamaha. The ball joints were a manufacturing issue that is now being addressed with replacements from Yamaha, so that problem is solved. Before this was available I implemented my own fix and posted this solution on the site.

I don’t buy into the idea that there is something inherently wrong with the front sub-frame. I’ve ridden the sled hard enough to accept that if the sub-frame were to bend it would because of something done to overload the system. No sled is indestructible. If the sub-frame let loose while sitting on the trailer I would be jumping up and down, but clearly that has not been the case. Years ago I raced 3-wheelers and broke them and repaired them on a regular basis, none of which was Honda’s concern or fault. If you’re truly going to ride these things hard, you might as well take the Yamaha badges off and put your own name on in their place. In my opinion, unless you’re driving in circles on a frozen lake these things see a lot of abuse and hold up surprisingly well.

I had a choice of 4 brands when I laid out my money for a sled. I certainly don’t feel stupid for buying the Nytro, nor do I believe I was taken advantage of in the process. If others do, there are still three brands (each with their own problems) to choose from. Really, unless you’re threatened by IEDs on a daily basis, it seems ridiculous to complain too vociferously about anything these days.

If we don’t find a solution for the grip heaters it’s not the end of the world. I’ll get heated gloves and going riding every chance I get this winter.
 
arteeex said:
Excuse my rant, but…

The ball joints were a manufacturing issue that is now being addressed with replacements from Yamaha, so that problem is solved.

Oh? Is there a recall on the ball joints?? I haven't received/heard anything from Yamaha over this.....My front end has some wiggle in it right at the ball joints, too. Would LOVE to have this fixed.
 
Having handwarmers that work should be sled building 101. Since my 05 Vector I have had cold hands. Now I have 2-new sleds and again cold hands. And when others in my group that are on other brands want to ride my sled, the first thing they have to comment on is the handwarmers. What really makes me mad is that Yamaha says there is no problem. This is my main complaint, I will live with the ice buildup in the tunnel, the darting issue, the lack of storage, the small gas tank, the frontend issues and lets not forget the wet boot. My riding partner has a Rev and does not have any issues. Its embarrassing, I take a lot of pride in my sled and I want it to be better than the next brand out there. I just want Yamaha to here our complaints, I don't expect a solution, but its now the principle of the whole thing.
 
With respect to the ball joints:

It's not a recall. The reps at Hay Days said the dealers are taking care of this on a customer request basis. It was on a sheet of talking points they had there.
 
I spoke with my dealer prior to ordering my Nytro MTX and I asked him specifically about the front end issue. Now I can't say because I don't own the sled yet, but he said much of what I am hearing from you guys. He said a lot of buzz on the internet was from guys who were less than honest about stuffing the front end of their sleds where it didn't belong. Fearful of having to pay out of pocket instead of warranty. BLAH BLAH BLAH. All I can say for me is this... I trust my dealer. Always have always will. I've stuffed the front end of my Warrior on occassion and knew when I did it. I bent some stuff and had to pay out of pocket. I owned it because I did it. Now if there was a problem, a known f-up from Yamaha and he was aware of it, he would tell me and put me in another model or tell me to wait until the next release. He's up front with me and thats why he has my business. I'm sick of reading all this crap about how shitty Yamaha is about this and that. NO SLED IS PERFECT. If you want to jump ship go ahead. I choose Yamaha for my own reasons. I'm sure other people choose the other sled companies for their own reasons. IF you want to post - post something like 'HI I'm new to doo talk, how are you?' and do us a favor... post it where it belongs... over there not here. :o|
 
arteeex said:
Excuse my rant, but…

There are now two pages of complaints in this thread and not one serious suggestion, other than switching brands, about how to solve the problems presented. This is not helpful or productive.

I kinda assumed my 3 year warranty was there to solve any "non-owner induced" problems with my sled... Guess not... Or maybe because you and Yamaha say there are no problems then there just aren't any...

These issues are all simple problems that they should have easily discovered in testing, no excuse for it, other than to use us as their R&D dept...

Like I said, I will fix the issues and make it the sled it should have been, but I won't have anymore faith in Yamaha's ability to make a quality product and stand behind it.
 
i have an easy solution for everyone that has a problem with the nytro or yamaha in general. SELL THEM AND BUY SOMETHING DIFFERENT!!! :o| i rode a nytro for 1000 miles last season and my buddy put 3500 and we ride hard no front end problems and i go 325 with all my gear on.
 
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