RX1Jim
TY 4 Stroke Junkie
I have been trying to contact Bergstrom to order a set of ski savers and a set of triple point carbides. I have called them 3 times a day for the past week and all I get is a busy signal. I have sent them email as per their website with no response. Did they go out of business or just have lousy customer service??? What a terrible way to run a business.
Has anyone had any luck in contacting them?
Has anyone had any luck in contacting them?
buddhahead
Pro
I havn't heard that he is out. I know when I ordered mine, he said it will be a while. I did receive them-I think they are made as needed. It is kind of odd that he hasn't responded. Hopefully nothing happened. As for the services, I was treated very good.
nate007
Lifetime Member
- Joined
- Dec 25, 2006
- Messages
- 2,770
- Location
- Iowa City, Iowa
- Country
- USA
- Snowmobile
- 1. '06 Apex -twin screw
2. '04 Redline Revolt 800
3. '09 Nytro XTX - twin screw
Scott is a very small, one man operation. He has excellent customer service, but yes, he is hard to reach. His stuff is worth it though!! If you need to get in touch with him send a pm to Viper_Dave. He is very close to him and may be able to help ya out.
He is there I spoke with him today ! He is a great guy who awnsers the phone himself. Keep trying he will take care of you once you reach him.
Daranello
Suspended
I orderd a set 2 weeks ago and already have them and I'm up in Canada
Teamblue4
Lifetime Member
- Joined
- Feb 20, 2008
- Messages
- 1,284
- Location
- Il.
- Country
- USA
- Snowmobile
- 2012 Apex XTX
2013 Apex SE
2014 Apex SE
2014 Apex XTX
I have a new set I keep for spares I could send you, let me know. I only live 3 miles from Bergstrom's shop.
apex_shug
Veteran
He is a talker! LOL Thats whty the phone is always busy
try first thing in the morning is your best luck.
Ordered a pair for my brothers nytro end of last week and he said it would be 2 weeks
Good Luck!
try first thing in the morning is your best luck.
Ordered a pair for my brothers nytro end of last week and he said it would be 2 weeks
Good Luck!
BombaPolaYama
TY 4 Stroke Master
Teamblue5 said:
Just wondering what kind of material these ski savers are made from?
It looks like a rather straightforward design and I was thinking about making a set from teflon. I see some people have homemade ones listed in their updates but don't say what material is used. What do you think?
Tks,
Blue 4's Rule
Expert
Daranello said:
You had much time to try them out yet? If so, how do you like them?
whitedust1
TY 4 Stroke God
There is Scott & Scott & his other brother Scott. Keep trying will be worth it when you connect & Scott & Scott & his other brother Scott will treat you like you are his only customer. Best carbides made bar none.
Grimm
TY 4 Stroke God
BombaPolaYama said:
I've made a pair out of old sliders. They last a long time.
RX1Jim
TY 4 Stroke Junkie
I keep trying everyday, 3X a day, no luck. At this rate h'll probably answer the phone when the season slows down in April!!! I'll keep trying, all I want to do is buy some of his products. He needs to hire someone to handle the orders I have heard nothing but good things about him and his product!!!!
get a hold of Bruce at www.cbperformanceparts.com his carbides are just as good, just not tripple point, but they work
Daranello
Suspended
Blue 4's Rule said:
No, there still in the fex ex box....I'll try them Sunday
Grimm
TY 4 Stroke God
maxdlx said:
I've just gone through 2 pairs of CB carbides in 200km, yes, 2 pairs. They just shattered apart. I think the carbide they use are too brittle.
Even when new, they looked like there were hairline cracks throughout them. They fixed me up with a replacement set, but I have since changed skis and can't try them at this time.
I just put a set of Studboy shapers on my C&A skis and after 400km, they look perfect, no chips, chunk outs or extreme wear, and the conditions and trails were the same as the CBs.
If you're having that much trouble getting a hold of Bergstrom, why should he warrant your purchase? And how much time will it take for him to ship it out? Sure, these runners may be a great performer, but what good are they if he ships them to you in March?
