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HUS457
VIP Member
- Joined
- Dec 30, 2020
- Messages
- 117
- Age
- 45
- Location
- Cape Breton, NS
- Country
- Canada
- Snowmobile
- 2015 Viper S-TX-DX - Traded
2023 Sidewinder LTX-GT
Hey guys, I have to give a atta girl to igrip.
Confession - at times, I can be a big dummy. This is one of those times.
I ordered 250 ST25R studs for my 1&1/4 ripsaw 2 track. Some probably see the problem there. When I looked online it clearly recommended the ST24R for the ripsaw 2 track. And I saw that, but for some reason when I ordered my studs I ordered 25’s. 100% my fault, not even a case of ordering the 24’s but the 25’s came in and I didn’t notice. I 100% ordered the 25’s for a ripsaw 2. Worse yet, they came in & I installed 175 of them. Sat back and admired my work; and it was at that point when I realized what I done.
So I called I grip for a suggestion on what to do next. I called and Melanine answered and exclaimed “Why did you do that!?” Lol. Well, sometimes I’m a dummy.
So both the 24’s & 25’s require a hole pre drilled with a 3/32”’bit. The 25’s a bit deeper. So my hope was I could pull the 25’s & replace with the 24’s. Question was; did the 25’s, which are 2mm larger in diameter stretch the holes too much to confidently install the 24’s?
So Melanie took it upon herself to replicate my mistake on a test track they had on hand. Then remove the 25’s and install the 24’s. Then get back to me with the results. Which was they appear solid.
Melanie certainly didn’t have to go to that length and sacrifice a test track because of my mistake. Wow. So kudos to Melanie & igrip!
Plus, you have to love a place that you call, and don’t get an automated response. Let alone speak to someone who can give you tech advice.
Way to go igrip!
Confession - at times, I can be a big dummy. This is one of those times.
I ordered 250 ST25R studs for my 1&1/4 ripsaw 2 track. Some probably see the problem there. When I looked online it clearly recommended the ST24R for the ripsaw 2 track. And I saw that, but for some reason when I ordered my studs I ordered 25’s. 100% my fault, not even a case of ordering the 24’s but the 25’s came in and I didn’t notice. I 100% ordered the 25’s for a ripsaw 2. Worse yet, they came in & I installed 175 of them. Sat back and admired my work; and it was at that point when I realized what I done.
So I called I grip for a suggestion on what to do next. I called and Melanine answered and exclaimed “Why did you do that!?” Lol. Well, sometimes I’m a dummy.
So both the 24’s & 25’s require a hole pre drilled with a 3/32”’bit. The 25’s a bit deeper. So my hope was I could pull the 25’s & replace with the 24’s. Question was; did the 25’s, which are 2mm larger in diameter stretch the holes too much to confidently install the 24’s?
So Melanie took it upon herself to replicate my mistake on a test track they had on hand. Then remove the 25’s and install the 24’s. Then get back to me with the results. Which was they appear solid.
Melanie certainly didn’t have to go to that length and sacrifice a test track because of my mistake. Wow. So kudos to Melanie & igrip!
Plus, you have to love a place that you call, and don’t get an automated response. Let alone speak to someone who can give you tech advice.
Way to go igrip!
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dmaxx
VIP Member
- Joined
- Apr 5, 2006
- Messages
- 430
- Location
- sw Michigan
- Country
- USA
- Snowmobile
- 2015 Viper RTX, 2012 Apex XTX, 2010 Vector LTX, 2000 AC Z-370..fast
- LOCATION
- White Pigeon, MI
I have been a dealer for Igrip and have dealt with Melanie on numerous occasions. She is the real deal. The whole crew is very responsive to your questions and concerns.Hey guys, I have to give a atta girl to igrip.
Confession - at times, I can be a big dummy. This is one of those times.
I ordered 250 ST25R studs for my 1&1/4 ripsaw 2 track. Some probably see the problem there. When I looked online it clearly recommended the ST24R for the ripsaw 2 track. And I saw that, but for some reason when I ordered my studs I ordered 25’s. 100% my fault, not even a case of ordering the 24’s but the 25’s came in and I didn’t notice. I 100% ordered the 25’s for a ripsaw 2. Worse yet, they came in & I installed 175 of them. Sat back and admired my work; and it was at that point when I realized what I done.
So I called I grip for a suggestion on what to do next. I called and Melanine answered and exclaimed “Why did you do that!?” Lol. Well, sometimes I’m a dummy.
So both the 24’s & 25’s require a hole pre drilled with a 3/32”’bit. The 25’s a bit deeper. So my hope was I could pull the 25’s & replace with the 24’s. Question was; did the 25’s, which are 2mm larger in diameter stretch the holes too much to confidently install the 24’s?
So Melanie took it upon herself to replicate my mistake on a test track they had on hand. Then remove the 25’s and install the 24’s. Then get back to me with the results. Which was they appear solid.
Melanie certainly didn’t have to go to that length and sacrifice a test track because of my mistake. Wow. So kudos to Melanie & igrip!
Plus, you have to love a place that you call, and don’t get an automated response. Let alone speak to someone who can give you tech advice.
Way to go igrip!
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super1c
Moderator
- Joined
- Apr 10, 2010
- Messages
- 925
- Age
- 53
- Location
- Freeland - Otsego lake, MI
- Country
- USA
- Snowmobile
- 22 sidewinder LTX-LE
I love my igrips in a 1.75 Their customer service helped me through the whole process, and u guys! lol!
Snowbound98
Expert
- Joined
- Mar 11, 2019
- Messages
- 262
- Age
- 46
- Location
- Chicagoland
- Country
- USA
- Snowmobile
- 2015 SR Viper M-TX 153
Another IGrip thumbs up from me. Made a huge difference on my SW XTX and SRViper MTX.
Pstn head
TY 4 Stroke Master
Yup, great product, very durable, amazing service.