akquad12
Newbie
- Joined
- Aug 20, 2007
- Messages
- 19
The yamaha shop called today and said that yamaha won't fix my FX because it didn't have enough miles on it between the time I broke the stock rear skid and the time I broke the new update. Don't understand that? I had 480 or so miles last year before the stock suspension broke. Now I HAVE about 800 miles. Both a little over 400 mile. I was going to buy a new xtx nytro but now the new polaris assault is looking good, or maybe the skidoo 1200. really sucks because the dealer is a really nice guy and is the reason I was going to buy a nytro.
Mars
Pro
If I hadn't lost 65% of the re-sale value on my 1000 mile Phazer, it would be upgraded for something more durable. Oh well, live and learn.
Try calling customer relations at Yamaha.Never know and it cant hurt.
SNOBLOWR
Veteran
akquad12 said:The yamaha shop called today and said that yamaha won't fix my FX because it didn't have enough miles on it between the time I broke the stock rear skid and the time I broke the new update. Don't understand that? I had 480 or so miles last year before the stock suspension broke. Now I HAVE about 800 miles. Both a little over 400 mile. I was going to buy a new xtx nytro but now the new polaris assault is looking good, or maybe the skidoo 1200. really sucks because the dealer is a really nice guy and is the reason I was going to buy a nytro.
You gotta be kidding , "not enough miles between warranty claims for the same problem". Something stinks here......
snomaniac
Expert
Mars have you had a bunch of issues with yours? Or are you more disappointed with the resale market? It appeared you had a nice set up and liked your phazer.Mars said:If I hadn't lost 65% of the re-sale value on my 1000 mile Phazer, it would be upgraded for something more durable. Oh well, live and learn.
Phazed-Coug
Expert
ask how many miles you need, then go home and turn the thing on, and jack up the back and run it till you have the right mileage...SNOBLOWR said:You gotta be kidding , "not enough miles between warranty claims for the same problem". Something stinks here......
But seriously... call yamaha cust service..
Weapon X
TY 4 Stroke Junkie
ya coug is on to something there
terret725
TY 4 Stroke Junkie
might just be ur dealer u never know. my cousin use to be a service manager at a yamaha dealer and he use to receive a kick back up to 25% of the total bll was goin to be if he could find a way to refuse a warranty by saying it was miss-use. i dont know if yamaha still employs this or not. it was about 5 years ago or so. it might just be yamaha saying they wont cover cause the dealer should have to because of the low mileage they feel it was the that put it in wrong and he is trying to save himself some money. he may be a nice guy buy money can make alot of people do things they normally would. either way i would call coustomer service.
snomaniac
Expert
CALL CUSTOMER SERVICE CAUSE WHAT THEY'RE TELLING YOU IS A JOKE. NOT ENOUGH MILES.....
akquad12
Newbie
- Joined
- Aug 20, 2007
- Messages
- 19
called yamaha yesterday told them the problem, So they called the dealership, and then got back on the phone with me and said they would cover it under a good faith type of deal. I ask shouldnt it be covered because it was a warrentied part that failed and they said that my warrenty was up two months ago. I didnt go any farther with it I was just happy the covered it.
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