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If u are on the RIV website it has the contact phone # Just did one had letter in an hour.
You need a letter stating that there are no recalls to import a sled fro US
1-416-498-1911
Ask for Scott Harrison
Manger Consumer Relations
Most guys take them out if not running studs. Stops lots of ice build up in the tunnel . Removed mine and I think it's one of the best things I have done
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