gsxr
TY 4 Stroke Master
- Joined
- Feb 24, 2006
- Messages
- 1,338
- Location
- BRACEBRIDGE , ONTARIO
- Country
- Canada
- Snowmobile
- 2023 SRX
We have bought your clutch kits. All good for 10 years but after last years rear red failure x 3 you will not reply to me. Very disappointed. You should support your deminishing customer base Have been asking for 6 months , Nov 5
NOV 21 ALLEN SENT ME THE SPRINGS TO REPLACE THE DEFECTIVE ONES , THANK YOU ALLEN,
NOV 21 ALLEN SENT ME THE SPRINGS TO REPLACE THE DEFECTIVE ONES , THANK YOU ALLEN,
Last edited:
PowderFalcon
Pinnin' it!
I am sure there is a reason as Allen's track record for customer service speaks for itself.
Certainly not worth a smear campaign on the TY forums. Just sayin'
Certainly not worth a smear campaign on the TY forums. Just sayin'
See n blue
Expert
Never had an issue, always calls back and very helpful. A few of us running his gear and very happy
**sj**
Lifetime Member
you need to be patient...like many he has other responsibilities and is worth the wait...be persistent and call back..
hibshman25
Vendor
- Joined
- Sep 25, 2005
- Messages
- 2,865
- Age
- 40
- Location
- Lebanon, PA 17042
- Country
- USA
- Snowmobile
- 2017 sidewinder ltx dx
2018 snoscoot
Guys like Allen and myself are a small 1 or 2 man shop. We do our best to keep on top of everything but its not always possible. Behind a business name is still a human being, just like you! I know nothing about your dealings with Allen, and am only responding because I know first hand how overwhelming it can be to keep up sometimes.
SanDale Fabrication
Expert
- Joined
- Jan 14, 2015
- Messages
- 244
- Age
- 51
- Country
- Canada
- Snowmobile
- 2017 998 turbo
Allen is passionate about this industry and a huge asset to the forum. As mentioned by SJ, keep trying. I highly doubt he is avoiding you on purpose, probably busy like everyone else.
Heck it took me a bit to get ahold of him but like said he is busy. I believe he Farms. They are crazy busy right now. I understand. I have no doubt he is not avoiding you just overwhelmed with everything. Hang in there and dont make it personal.
- Joined
- Nov 29, 2009
- Messages
- 1,230
- Age
- 49
- Location
- sabattus, maine
- Country
- USA
- Snowmobile
- 76 exciter, 87 phazer, 89 bravo, 00 srx x3, 01 srx, 02/04 viper, 06 ape
Always had good dealings with Allen myself. Knowing hes a one man shop and farmer I always used email and he responded in what I consider reasonable time. Hope it works out for you. I've been running his clutching in my turbo Viper and my Winder and it's been quite good for me.
gsxr
TY 4 Stroke Master
- Joined
- Feb 24, 2006
- Messages
- 1,338
- Location
- BRACEBRIDGE , ONTARIO
- Country
- Canada
- Snowmobile
- 2023 SRX
Hey Allen , Thank You for sending the springs ! Impatient maybe , but asked for 6 months , and we have snow and are riding ! THANKS AGAIN !!!
VX1R
Lifetime Member
- Joined
- Sep 19, 2004
- Messages
- 2,286
- Location
- Inver Grove Heights, MN
- Country
- USA
- Snowmobile
- Ordered: 2025 SW LTX-LE Final Edition
Current Riders:
2018 SW LTX-LE
2002 SRX Custom
Rough Trail: 2023 Lynx Xterrian 900TurboR
Vintage Riders:
1980 Enticer 300 Twin
1986 Inviter
1998 Phazer Mt. Lite
1996 Phazer Mt. Lite Mod
I love a happy ending.
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