2022 Preorder build dates/delivery dates

[Yamascotty]

Thursday is a full year for me

 

[Shawn660]

So.....
Any news on delivery of our spring order sleds ?

"Scheduled to ship in March" but I've been getting told that since October so not holding my breath.

 

[Yamascotty]

Yeah
Even with the covid BS how can they be so far off

They stopped taking orders for LE trail sleds but sleds like ltx GT could be ordered till the close of SPS and apparently only a very small number of sleds like mine have been delivered

And AGAIN

My order was placed barely 24 hours into SPS

 

[Sledroll]

Yeah
Even with the covid BS how can they be so far off

They stopped taking orders for LE trail sleds but sleds like ltx GT could be ordered till the close of SPS and apparently only a very small number of sleds like mine have been delivered

And AGAIN

My order was placed barely 24 hours into SPS

Something smells somewhere here , as you should have got one of the first made !!!

 

[Simplespeed]

Thursday is a full year for me

Oh my …… You been waiting a year and the current year is over.. Now when you do get it, if you get it, it will have a one year depreciation weather you ride it or not…. Not very favorable Customer Service no matter how you look at it

 

[Shawn660]

Oh my …… You been waiting a year and the current year is over.. Now when you do get it, if you get it, it will have a one year depreciation weather you ride it or not…. Not very favorable Customer Service no matter how you look at it

There's the question, if they keep people hanging till almost April and cancel after all sno checks... What now. Do we get to bump somebody who ordered a 2023?

 

[Sledroll]

There's the question, if they keep people hanging till almost April and cancel after all sno checks... What now. Do we get to bump somebody who ordered a 2023?

I just asked my dealer what Yamaha Canada is doing for those who didn't get a 2022 spring delivery sled .
Surely YC realizes , no matter what the reason , they need to respond to not having fulfilled their side of the deal !
We shall see .

 

[Simplespeed]

Ii have made comments on this because the way I see this playing out is the customers that ordered is going to get the short end no matter which way it goes… Don’t hold your breath on Yamaha or Arctic Cat stepping up to plate to make things right either as they are already making public apologies. Its a no win for all involved and thats really sad …

 

[Wannaviper]

I agree that Yamaha's customer service has been abysmal, but not because they aren't "making it up to us" with financial incentives or new freebies. While I have heard rumors on this board that Yamaha doubled the gift card from $250 to $500 because of the delays, I have not heard that from Yamaha, or my dealer. What has bothered me most about all of this is that I put $500 down a year ago on my spring order. I received a confirmatory email a few days later, so they know who I am, and how to reach me. That was the last thing that I heard from Yamaha. I understand that this has been a difficult time for all the manufacturers, and perhaps for Yamaha most of all, but that does not mean that they cannot reach out directly to their customers and tell them what is going on. A simple email from Yamaha updating me each time there is a substantial new delay....that is all I ask, but I haven't gotten a thing from Yamaha. Yamaha happily took my money, thanked me, and placed me on "ignore." That is the epitome of terrible customer service. I am disappointed that we are not getting our sled this season, but I think I am most disappointed in Yamaha for not caring about its customers.

 

[Sadean]

Nice to see they can use parts to put out 2023 to show people when those parts should be used on the 2022 to complete their orders for customers

 

[STAIN]

I agree that Yamaha's customer service has been abysmal, but not because they aren't "making it up to us" with financial incentives or new freebies. While I have heard rumors on this board that Yamaha doubled the gift card from $250 to $500 because of the delays, I have not heard that from Yamaha, or my dealer. What has bothered me most about all of this is that I put $500 down a year ago on my spring order. I received a confirmatory email a few days later, so they know who I am, and how to reach me. That was the last thing that I heard from Yamaha. I understand that this has been a difficult time for all the manufacturers, and perhaps for Yamaha most of all, but that does not mean that they cannot reach out directly to their customers and tell them what is going on. A simple email from Yamaha updating me each time there is a substantial new delay....that is all I ask, but I haven't gotten a thing from Yamaha. Yamaha happily took my money, thanked me, and placed me on "ignore." That is the epitome of terrible customer service. I am disappointed that we are not getting our sled this season, but I think I am most disappointed in Yamaha for not caring about its customers.

I will post the letter Yamaha emailed me when I get home. It did not come in my regular mailbox

 

[Shawn660]

I will post the letter Yamaha emailed me when I get home. It did not come in my regular mailbox

Was this the one with the video? That's about the only thing I've gotten unless I've sent emails first.

 

[STAIN]

​ I got this on 1-27-2022 ​ ​ ​ Dear Rich, Thank you for being a Spring Power Surge customer! We know many of you are still anxiously awaiting the arrival of your 2022 Yamaha Snowmobile. Here at Yamaha, we continue to work through supply chain constraints and production delays, while doing everything in our power to ship out 2022 Snowmobiles as quickly as possible. We’ve informed all dealers of the latest delivery timing we expect for this season and will continue to update them as new information becomes available. In some cases, snowmobiles will arrive in the month of April. We recognize this has a profound impact on many customer's riding plans, and for that we sincerely apologize. If you’d like to cancel your deposit for a full refund, you may do so at any time by calling 1-800-962-7926. Please note that due to continuing supply chain challenges, 2023 Yamaha Snowmobiles may see price increases. As further acknowledgement of the inconvenience to our customers, should you choose to keep your deposit in place and take delivery of a 2022 Yamaha Snowmobile, we will double your VISA gift card offer to $500. Thank you for being a member of the Yamaha family and for your patience this season. If you have any additional questions regarding your order, please contact your Yamaha dealer. Sincerely, Yamaha Snowmobiles USA

 

[Simplespeed]

I agree that Yamaha's customer service has been abysmal, but not because they aren't "making it up to us" with financial incentives or new freebies. While I have heard rumors on this board that Yamaha doubled the gift card from $250 to $500 because of the delays, I have not heard that from Yamaha, or my dealer. What has bothered me most about all of this is that I put $500 down a year ago on my spring order. I received a confirmatory email a few days later, so they know who I am, and how to reach me. That was the last thing that I heard from Yamaha. I understand that this has been a difficult time for all the manufacturers, and perhaps for Yamaha most of all, but that does not mean that they cannot reach out directly to their customers and tell them what is going on. A simple email from Yamaha updating me each time there is a substantial new delay....that is all I ask, but I haven't gotten a thing from Yamaha. Yamaha happily took my money, thanked me, and placed me on "ignore." That is the epitome of terrible customer service. I am disappointed that we are not getting our sled this season, but I think I am most disappointed in Yamaha for not caring about its customers.

They think missing a full snowmobile season and a full year of deprecation is only worth $250.00 is that what they are doing ?? Thats border line ridiculous… How about this … Whatever and whoever is responsible for this should be held accountable and anyone still waiting should get a new 2023 on time next fall with some extras to compensate properly.. Ya thats a fair settlement for those customers that snow checked…

 

[jonlafon1]

They think missing a full snowmobile season and a full year of deprecation is only worth $250.00 is that what they are doing ?? Thats border line ridiculous… How about this … Whatever and whoever is responsible for this should be held accountable and anyone still waiting should get a new 2023 on time next fall with some extras to compensate properly.. Ya thats a fair settlement for those customers that snow checked…

"well sir if you read the fine print" LOL.. Probably says somewhere on your deposit something about Yamaha is unaccountable for late deliveries?
Just a guess of course.