2023 Spring Order Sidewinders

[earthling]

This kind of "stuff" is common in todays world. Profits profits profits. It seems even more common with this pre ordering/MSRP prices/high demand... Why do they have to care about the customer when they have a hundred others on a list to buy the "limited build/outrageous priced sleds?? Even if the list dwindles to zero the dealer will take any left over crumbs and have 10 guys lined up for it willing to get screwed on price.. I have said before and will say it again.. This way of doing business is very bad for the health of this sport.. Careful YamaCat

The snowmobile landscape has evolved and has entered a phase no one is familiar with or so it seems…. The more we learn about this, the more we realize we don’t know… When did a customer become nothing more than a order number, time stamp on a computer screen or printer with no confirmation? I never knew the road to success can be accomplished with dissatisfaction of your customers.. Maybe a little more personal communication would go along way Yamaha…

The bottom line is that there is no excuse for the lack of communication to the customer. Also, it just should not be this hard. Having been a product manager and the executive in charge of many product lines I know how hard it is sometimes to face the music but the key is to communicate, do it often, be honest, and be open even when you have little to say as just communicating is better than staying silent. Yamaha doesn't have to have all the answers, but it does need to reach out more often and keep everyone updated. I really feel for those just sitting around wondering 'what is going to happen'. It isn't right. I partially blame the influence of headquarters here, its a bit cultural, the not wanting to lose face thing. At the end of the day however the brand risks far more than its ego as it risks dilution of their brand value. When we talk about the current situation it isn't a Yamaha Snowmobile Division problem, its a Yamaha problem.

5 minutes on linkedin will get you the contacts at headquarters you can start to reach out to.

 

[Turboflash]

The bottom line is that there is no excuse for the lack of communication to the customer. Also, it just should not be this hard. Having been a product manager and the executive in charge of many product lines I know how hard it is sometimes to face the music but the key is to communicate, do it often, be honest, and be open even when you have little to say as just communicating is better than staying silent. Yamaha doesn't have to have all the answers, but it does need to reach out more often and keep everyone updated. I really feel for those just sitting around wondering 'what is going to happen'. It isn't right. I partially blame the influence of headquarters here, its a bit cultural, the not wanting to lose face thing. At the end of the day however the brand risks far more than its ego as it risks dilution of their brand value. When we talk about the current situation it isn't a Yamaha Snowmobile Division problem, its a Yamaha problem.

5 minutes on linkedin will get you the contacts at headquarters you can start to reach out to.

Just because the customer doesn't like what they have to say, doesn't mean they shouldn't say it!

 

[earthling]

Just because the customer doesn't like what they have to say, doesn't mean they shouldn't say it!

Exactly. I suspect some won't like the answers but will appreciate the engagement, better to hang on to the opportunity by a thread by having a discussion than to lose the opportunity altogether.

 

[1nc 2000]

Today is the last day to order a spring order sled from Yamaha.
Just had to put that out there!

 

[KnappAttack]

My dealer buddy called me last week and offered me his 2023 SRX that he was going to put into his collection. It was the one and only SRX he was able to get, so looks like I could scored as long as it gets built and delivered. Says its coming for certain, but I'll believe it when I see it in my trailer. Looking forward to trying the power steering on the SRX. Its what I wanted from Yamaha since it was introduced on the TCat last year. I was on the waitlist and honestly didn't have much hope.

 

[NYTurbo]

I ordered 2 got initial email but no second email to confirm and they haven't taken my deposit yet WTF bullshit is this Ive never seen marketing like this its ridiculous.

Two of my friends got confirmations and they took their deposit and their dealer got confirmation that the sleds were confirmed. I’d say if u haven’t heard yet your toast. Rumour has it there is only 1700 sidewinders being built.

 

[Sledroll]

Two of my friends got confirmations and they took their deposit and their dealer got confirmation that the sleds were confirmed. I’d say if u haven’t heard yet your toast. Rumour has it there is only 1700 sidewinders being built.

any idea what times they got their initial email ?

 

[Fords4life]

I think yamaha is waiting to see if some crumbs are left after cats spring order...before final numbers on sidewinders to build.

 

[NYTurbo]

any idea what times they got their initial email ?

24th . One guy around 3pm second guy around 9 pm

 

[gamemaster]

Port Yamaha posted on facebook that they had the best spring order year in years this year. Port sells alot of sleds every year too. So maybe there were more sleds available then all the negative posts.

 

[Sledroll]

24th . One guy around 3pm second guy around 9 pm

mine came in at 1:50 pm on the 22nd.
!0 minutes before I received the 2023 introduction bulk email !
Maybe it was ordered too early ?

 

[Simplespeed]

The bottom line is that there is no excuse for the lack of communication to the customer. Also, it just should not be this hard. Having been a product manager and the executive in charge of many product lines I know how hard it is sometimes to face the music but the key is to communicate, do it often, be honest, and be open even when you have little to say as just communicating is better than staying silent. Yamaha doesn't have to have all the answers, but it does need to reach out more often and keep everyone updated. I really feel for those just sitting around wondering 'what is going to happen'. It isn't right. I partially blame the influence of headquarters here, its a bit cultural, the not wanting to lose face thing. At the end of the day however the brand risks far more than its ego as it risks dilution of their brand value. When we talk about the current situation it isn't a Yamaha Snowmobile Division problem, its a Yamaha problem.

5 minutes on linkedin will get you the contacts at headquarters you can start to reach out to.

Well stated by everyone, now if we can just get them to read these post and react with some suitable changes in their best interest…

 

[NYTurbo]

Port Yamaha posted on facebook that they had the best spring order year in years this year. Port sells alot of sleds every year too. So maybe there were more sleds available then all the negative posts.

They had a lot of customers that were on the ball and online ordering right away then

 

[sideshowBob]

My dealer buddy called me last week and offered me his 2023 SRX that he was going to put into his collection. It was the one and only SRX he was able to get, so looks like I could scored as long as it gets built and delivered. Says its coming for certain, but I'll believe it when I see it in my trailer. Looking forward to trying the power steering on the SRX. Its what I wanted from Yamaha since it was introduced on the TCat last year. I was on the waitlist and honestly didn't have much hope.

After all the experience you have with your 2017 SW, what are your tune and set up plans on your 2023?
Less is more?

 

[KnappAttack]

After all the experience you have with your 2017 SW, what are your tune and set up plans on your 2023?
Less is more?

HaHa. I told my wife its staying stock so she can ride it. I guess it depends on what I do with my current 17 if I sell it or keep it.

I like the power I have now, and don't intend to ride on any less HP if that answers things. I love my 17, but would really like the Power Steering with my bad elbows and shoulders, don't get me wrong, my 17 steers fantastic and I have no complaints whatsoever, just looking for something new/different and want to try the EPS version, and the other brands don't have what I'm after, so its gotta be another Winder or Cat.