Unless your suspension is flat on the floor you will not be able to compress it past the coupling blocks. Pushing down on the rear is not how the suspension works. The suspension is an approximation of a parallelogram, it wants to move back and up at the same time, when you push down on the back you are simulating weight transfer which will run into the couplers and act just as you describe. When you loosen the track you are giving the skid the ability to move backwards just enough to rotate around the pivot that is locking you out. This is never a problem when the sled is in motion. If your dealer cannot figure out how to get your suspension articulation back, you should go get your sled and never go back there again.
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Unless your suspension is flat on the floor you will not be able to compress it past the coupling blocks. Pushing down on the rear is not how the suspension works. The suspension is an approximation of a parallelogram, it wants to move back and up at the same time, when you push down on the back you are simulating weight transfer which will run into the couplers and act just as you describe. When you loosen the track you are giving the skid the ability to move backwards just enough to rotate around the pivot that is locking you out. This is never a problem when the sled is in motion. If your dealer cannot figure out how to get your suspension articulation back, you should go get your sled and never go back there again.
Thank you! I did pick it up and bring it home. Flat on the garage floor it would not compress with a 350lb man laying across it. Back at it Monday myself