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Well I just got my wife's sled back from the dealer after starter replacement! They said it was the worse they have ever seen as you can probably tell by the tear down picture above.
The starter went the end of March on our second from last ride. When I told her that it made a horrific noise during startup she stated let me see and she proceeded to start the sled and the starter made less noise that normal. So of course now she is accusing me not wanting to go riding. LOL. So off we went and rode 250 miles over the next 2 days. The starter was working when I took it into the dealer a few weeks ago. The mechanic was amazed it was working, three broken teeth, the magnets were broken in multiple places, etc. the new starter sounds better than either of our vipers did even when new.
They told me to bring the other sled in this fall so they can check that one too!
It sure is nice having a great dealer!